Information for patients
The practice is trialling the use of a new tool to help the clinical staff to focus on the patient as much as possible when you are having a consultation. We are trying to reduce the amount of time we are looking at your notes and typing.
The HEIDI tool has passed all the NHS checks for keeping patient information secure. Your speech is recorded and transcribed and a summary made for the clinician to check. This would then go into your notes after we are sure it is accurate. No identifiable data is then retained other than the checked summary of the consultation that is in your medical notes. If you would prefer that the staff do not use HEIDI to help with your healthcare, please let us know when you start the consultation.