In cases of major injury or critical condition, it may be more appropriate to go directly to your local casualty department. If an ambulance is required, dial 999.

The safest form of face to face clinical assessment is in the practice. Home visits, whilst convenient for patients, actually offer a poorer standard of care compared to surgery consultations. This is because of:

• Poor facilities (e.g. poor lighting, lack of hygiene)
• Lack of records and chaperones (required for safe care and examination)

The practice equipment and building is designed to deliver good, safe care. We would kindly ask any patient who is mobile (including using a walking aid, wheelchair or scooter) to see us in the surgery, even if they feel unwell.

Our GP practice is also keen that we make the best use of our clinical staff allowing them to provide the most appropriate care to those most in need. For the vast majority of patients attending an appointment at the surgery is the best option for them and for the practice staff. Attending a surgery allows our clinical team to see many more patients in a day than if we are undertaking home visits. A doctor could see 4-6 other equally needy patients in the time it takes for a home visit.

• Doctors are only able to consider home visits for medical reasons only
• If you think you qualify for a home visit, please ring the practice on 0141 201 5111 before 10:00
• All visits requested will be medically assessed to check if appropriate
• The GP will always telephone first, ensure you leave a current mobile number to be contacted on

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.