Please see our key statement indicators below which reflect the ethos of our practice philosophy:

• Quality patient care is our key driving motivation
• The guiding working principle is ‘do today’s work today’
• Consider patients’ requests from their perspective
• We will work collaboratively with other agencies in our locality
• We will seek to be flexible in working arrangements
• We use first names in communicating with all our staff
• Staff views will always be considered / respected
• Staff should be encouraged and supported to develop skills useful for the practice

Our Policies

• Access to your Health Records
• Accessible Information Standard
• Chaperones
• Clinical Governance
• Clinical Research
• Complaints
• Confidentiality
• Consent Protocol
• Disability Access
• Duty of Candour
• Emergency Care Summary Record
• Equality and Diversity
• Freedom of Information
• Gender Identity Shared Care
• Healthcare for refugees, asylum seekers and overseas visitors
• Infection Control Statement
• Information for young people using NHS services
• NHS Patient Rights
• Non-Smoking Premises
• Patient Advice and Support Service (PASS)
• Privacy Policy
• Quality Assurance
• Removal of Patients From our List
• Scottish Primary Care Information Resource (SPIRE)
• Shared Decision Making
• Sharing your Information with Others
• Transgender Shared Care Protocol
• Unacceptable Actions Policy
• Zero Tolerance